Simplifying IT for Any Business
For today's demanding business world, the necessity for Information Technology support is at an ever increasing demand. Premier IT provides custom solutions and staffing to match both your budget as well as your support needs. We have several options for you to choose from, whether you require supplemental help for your existing support staff or need to fully outsource your support.
We have built an ever evolving infrastructure that is second to none. In addition, we measure every 15 minutes of work that we do and evaluate efficiencies on a regular basis.
* Premier IT partners with you as your IT Department extension. Our team monitors and manages your computers, servers, and networked systems, providing real time help desk support and on demand response to your technology needs.
Why Use Premier IT
Customer Satisfaction is Critical!
Even our smallest Contract Clients are assigned a dedicated Senior IT Manager to oversee the technical work that we do.
Each client is also assigned an Account Manager who’s role is to ensure that we meet and exceed your expectations. The end result is, we get the job done quickly and to your satisfaction.
No other IT Service Provider in our area has the level of partnership’s that we do. Beginning with Microsoft and Dell.
- We are Microsoft Gold Certified. We are in the top 1% of Microsoft Certified Partners worldwide.
- We are a Dell Certified Partner. We are 1 of only 5 based out of Los Angeles.
- We have been supporting businesses for more than 10 years.
- Help desk average hold time (currently under 15 seconds)
- User Request Resolution (60% closed in under 1 hour)
SERVICES AVAILABLE
Technical Support
Installation and Setup
Maintenance
Application Support
Hardware Support
Account Management
We support the following:
-PC’s and Laptops
Servers
-All Apple equipment
-All Networking equipment
-IP Phone Systems
-Blackberry’s, iPhone’s, iPad’s, iTouch’s and Android phones, etc
